About:
Thank you for visiting this gig. I will help you to plan a sales growth using your most valuable asset - your current customers. You can do it by following one out of 2 simple retention strategy - customer satisfaction growth or switching barriers construction.
During this consultation we will diagnose your current situation, check your marketing materials and customer satisfaction questionnaire in order to make it as a selling tool. As a result you will get a plan how to increase sales using your knowledge about customer satisfaction and loyalty.
I am an experienced Marketing Research Consultant with a 12-years experience in customer retention strategy, customer satisfaction and loyalty working in multiple industries with big international corporations and small and medium businesses.
I have my own Marketing Research Agency called EPSI where I provide a number of marketing research services to small, medium and corporate businesses.
I am invited lecturer in Stockholm School of Economics for MBA program in marketing about customer satisfaction, loyalty measurementsm, retention strategy and repeated sales growth
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